Shipping policy
1. Order Processing Wholesale orders are processed within 3–5 business days of order confirmation and successful payment. Orders placed on weekends or federal holidays will begin processing the next business day. During peak periods, processing times may be slightly longer — we will notify you if there is a significant delay.
2. Domestic Shipping (United States) We ship to all 50 US states. Shipping rates are calculated at checkout based on order weight, dimensions, and destination. We work with major carriers including UPS, FedEx, and USPS to ensure reliable delivery.
Estimated transit times after shipment:
- Standard: 3–7 business days
- Expedited: 1–3 business days (available upon request — contact wholesalesupport@tummytemple.com)
3. International Shipping International wholesale orders are handled on a case-by-case basis. Please contact us at wholesalesupport@tummytemple.com before placing an international order to confirm:
- Availability and shipping rates to your country
- Estimated delivery times
- Any product restrictions or import requirements
Customs, Duties & Taxes The buyer is solely responsible for all import duties, tariffs, taxes, customs clearance fees, and any other charges imposed by the destination country. These fees are not included in our pricing or shipping charges and will be collected by the carrier or customs authority upon delivery. Tummy Temple Wholesale has no control over these charges and cannot predict their amount.
4. Minimum Order Requirements Wholesale orders require a minimum of 12 units per product. Orders below the minimum may be subject to a small order surcharge or cancellation at our discretion.
5. Shipping Confirmation & Tracking Once your order ships, you will receive an email with your tracking number. Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.
6. Delivery Issues
Lost shipments: If your order has not arrived within 5 business days of the estimated delivery date, contact us at wholesalesupport@tummytemple.com within 14 days of the expected delivery date. We will work with the carrier to investigate and resolve the issue.
Refused or undeliverable shipments: If a shipment is refused or returned to us as undeliverable due to an incorrect address or failure to accept delivery, the buyer is responsible for return shipping costs and any re-shipment fees.
Damaged in transit: If your order arrives damaged, please retain all original packaging and contact us within 7 business days of delivery with photos of the damage. See our Refund & Return Policy for full details.
7. Address Accuracy Please ensure your shipping address is complete and accurate at the time of ordering. Tummy Temple Wholesale is not responsible for delays or losses resulting from incorrect addresses provided by the buyer.
8. Contact Us For shipping inquiries, contact us at: Email: wholesalesupport@tummytemple.com Website: wholesale.tummytemple.com